As soon as you place your order you will receive an order confirmation e-mail. This means that we have received your order in our system and pre-authorized your credit card for the purchase. If a product is temporarily unavailable we will reach out to you via e-mail as soon as possible. If your item(s) are available for immediate shipment we will process the charges and submit the order for shipment within 24 hours (Monday through Friday). Orders placed on Saturday and Sunday are processed on the following Monday.
Once your order is processed, we will send you tracking information within 24 hours of your order leaving the warehouse to the e-mail address you provide when checking out. Orders are shipped via USPS only at the moment.
If you do not receive tracking information from us within six business days of your order, please feel free to follow up with us at firstname.lastname@example.org.